PRIVACY POLICY

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Knix Agency is a digital agency providing services such as website development, design, SEO, CRM implementation, marketing technology, consulting, and related digital services.

For any privacy-related requests, you can contact us through the contact form on our website.

2. What Data We Collect

We may collect the following types of personal data:

Information You Provide Directly

When you submit a form, contact us, or request a quote, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Project details
• Any other information you choose to provide

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited
• Referral source
• Time spent on pages
• Cookies and analytics data

3. How We Use Your Data

We use your information for the following purposes:

• Responding to inquiries
• Preparing proposals or offers
• Delivering our services
• Improving website functionality and user experience
• Website analytics and performance monitoring
• Marketing communications, where legally permitted
• Legal, security, and fraud prevention purposes

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

5. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze traffic.

Cookies may include:

• Essential cookies
• Analytics cookies
• Preference cookies
• Marketing cookies, if enabled

Where required by law, we will request your consent before placing non-essential cookies.

You can manage cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party tools and service providers such as:

• Website hosting providers
• Analytics tools
• CRM systems
• Form processing tools
• Email providers
• Advertising platforms

These providers may process data on our behalf under appropriate contractual and security safeguards.

7. Data Retention

We retain personal data only as long as necessary for:

• The purpose it was collected for
• Legal or accounting obligations
• Resolving disputes
• Legitimate business needs

When data is no longer needed, it will be securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, misuse, loss, or disclosure.

However, no online system can guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us through the website.

10. International Transfers

If we use service providers outside your country or the EEA, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Children’s Privacy

Our website and services are not intended for children under the age required by applicable law, and we do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

13. Contact

If you have any questions about this Privacy Policy or your data, please contact us through the contact form on knix.agency.

Privacy matters to us. By using this website, you agree to our Privacy Policy. If you have questions or wish to exercise your privacy rights, please contact us through our website.